Shipping and Returns

For shipments to Italy, shipping costs are free if the basket is over € 120.00. If the basket is less than € 120.00, the delivery costs are € 9.50. For shipments within the European Community, Switzerland, United Kingdom and Norway the cost of shipping depends on the weight of the item and can be checked in the shopping cart before payment.

Packages are generally sent within 24/48 hours of purchase and payment. For goods not immediately available, such as bookcases, furniture and items to be ordered, shipping will take place as soon as possible and the date will be indicated in the sale announcement.

Shipments are made by express couriers such as TNT, DHL and BRT. In Italy, delivery normally takes place the day after dispatch, while delivery times abroad vary between 2 and 6 days. They may increase in countries where customs is required.

At the time of shipment, we will send you a link to track your package online. Shipping charges include handling and packaging charges.

The boxes are big enough and your items are well protected. Goods can be returned for any reason within 15 days of purchase. In this case, the customer must communicate this intention by e-mail to the address and after acceptance by Nikel snc, he must send the goods, at his expense, to the address which will be indicated at that time.