Shipping and Returns

For shipments to Italy, shipping costs are free if the cart is over € 99.00. If the cart is less than € 99.00 shipping costs are € 8.50.

For shipments in the European community the cost of shipping depends on the weight of the item and the cost can be checked in the cart before payment. Packages are generally sent within 24/48 hours from the time of purchase and payment. For goods not immediately available, such as bookcases, furniture and items to be ordered, the shipment will take place as soon as possible and the date will be indicated in the sale announcement. Shipments are made using express couriers such as TNT, DHL and BRT. Delivery in Italy normally takes place the day after shipment, while for abroad delivery times vary between 3 and 10 days. They can increase in the case of countries where Customs is required. At the time of shipment we will send a link to track your package online. Shipping costs include handling and packaging charges, miscellaneous charges and Customs fees when applicable. The boxes have adequately large dimensions and your items are well protected. The goods can be returned for any reason within 15 days of purchase.  In this case the customer must communicate this intention by email to the address and after the acceptance by Nikel snc, you must send the goods, at your expense, to the address to be indicated at that time. If the returned goods arrive in our warehouses damaged or no longer usable, including the packaging, the value of the goods will not be returned.